Privacy Policy

Nepal MTB Adventures safeguards your privacy, keeps your information secure and respects your rights. This policy applies to all bookings with Nepal MTB Adventures, formerly Pokhara Mountain Bike Adventures (PMTBA).

Our Commitment to Your Privacy

We care about your privacy when you join us for mountain biking and outdoor adventure tours. We protect the personal information you share with us when you book your mountain biking holiday.

We only share your information with our partners when it is needed to book your hotels, flights and other essential travel arrangements. All data we receive from our customers is processed in line with the General Data Protection Regulation (GDPR).

Secure Privacy Practices

Information collection: we may ask for personal details such as your name, contact information and other relevant information. We use these to arrange all the logistics of your trip and give you a better, more personal experience in Nepal.
Use of your personal information: we only use your personal information for purposes related to your mountain biking trips, heli-biking, hike and bike tours and other outdoor activities. This includes communicating with you, processing your bookings and making sure your mountain biking adventure is enjoyable and hassle-free.
Information sharing for essential purposes: we fully respect your privacy and will not sell, rent or disclose your personal information to others unless the law requires it or you give permission. Sometimes we may share your information with trusted partners or service providers who help us deliver our services and create a better mountain biking and outdoor adventure holiday for you.
Information security: we use measures to protect your personal information from unauthorised access, loss or misuse, and we are committed to keeping it secure. However, no method of data transmission or storage can guarantee absolute security.
Cookies and tracking: we may use cookies and similar technologies to improve your browsing experience on our website. These collect non-personal information about your visits.
Third-party links: our website may contain links to other websites. We are not responsible for their privacy practices or content, and we strongly recommend that you check the privacy policies of any third-party websites you visit.
Updating your information: if you need to update or correct your personal information, please let us know. Our team will make reasonable efforts to keep your data accurate and up to date.

Your Rights Regarding Your Personal Information

We follow the General Data Protection Regulation (GDPR). You have the following rights over the personal information we collect:

The right to be informed: You can know what data we collect, how we keep it safe, how we use it, how long we keep it and whether we share it with any other company.
The right of access: The personal information we hold about you is always available to you, and you can ask for a copy whenever you need it.
The right to rectification: If the data we hold about you is incorrect or incomplete, you can ask us to correct it.
The right to be forgotten: If you do not want us to keep your personal information after your trip, you can ask us to delete it.
The right to data portability: You can ask us to transfer the data we hold about you to another company.
The right to restrict processing: If you want to limit how we use your personal data, you can let us know.
The right to object: You can object to certain types of data processing, such as direct marketing.