Help Center

Frequently Asked Questions

Everything you need to know about riding with us — from safety and bookings to bikes, seasons, and getting ready for the Himalayas.

About Us

We are a Pokhara-based mountain biking and adventure tour operator with over 20 years of experience guiding riders across Nepal's Himalayas. Founded by Jagan Biswakarma, our team is made up of local riders, certified guides, and support staff. We specialise in guided MTB and E-MTB tours, trekking, motorbike tours, bike rentals, and outdoor activities.

Safety & Health

Tours & Trips

Booking & Payment

Inclusions & Logistics

Bikes & Rentals

Seasons & Weather

Fitness & Altitude

Gear & Equipment

Still have questions?

Can't find the answer you're looking for? Our team is happy to help you plan your trip and confirm availability.

Frequently Asked Questions

About Us

What is Nepal Mountain Bike Adventures?

Are you a registered and licensed tour operator?

How experienced is your team?

Are you recognised by trusted travel and cycling organisations?

Why should I choose you over other operators?

How do I contact you?

Safety & Health

Is it safe to mountain bike in Nepal with your company?

Are your guides trained and certified?

What safety systems do you have in place?

What happens in an emergency or if someone gets injured?

Do I need travel insurance?

What if I have a health condition?

Tours & Trips

What types of trips do you offer?

Do you offer private and custom tours?

Are your tours suitable for beginners?

Can I bring my family or a group with mixed abilities?

Booking & Payment

How does the booking process work?

What payment methods do you accept?

What is your cancellation and refund policy?

What do I need to provide to book?

How far in advance should I book?

Inclusions & Logistics

What is included in the tour cost?

Do you arrange the permits for restricted areas?

What kind of accommodation can I expect?

What are the best mountain biking regions in Nepal?

Do your tours include support vehicles?

Bikes & Rentals

Can I rent a mountain bike from you?

Do you rent electric mountain bikes (E-MTBs)?

Can beginners ride E-MTBs?

How far can I ride an E-MTB on one charge?

Do you service and repair bikes?

Seasons & Weather

What is the best time to mountain bike in Nepal?

What is the single best month to ride?

Can I ride during the monsoon?

Is Nepal too cold for biking in winter?

Fitness & Altitude

How fit do I need to be?

Is altitude sickness a concern?

Which region is best for first-time mountain bikers?

Gear & Equipment

What gear should I bring?

Do I need my own bike?

Still have questions?

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